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Common questions

Answers without the runaround.

Getting startedCan I use the same account on the website and mobile app?

Yes. ForgeIt uses one private account across the website and mobile app. Sign in with the same method and email address to keep your membership and account access together.

Getting startedCan I change my training focus after onboarding?

Yes. You can change between strength, cardio, or a combined focus from your settings. ForgeIt then adjusts the navigation, recommendations, and future sessions around that choice.

TrainingWhy did ForgeIt change today’s session?

A session can adapt when recovery, injury context, recent workload, schedule, available equipment, training environment, or your performance focus changes. The session view should show the most relevant reason for the adjustment.

TrainingCan I replace an exercise during an active workout?

Active-workout exercise replacement is available with Lite, Pro, Pro+, and Founder Pass. Lite prioritizes suitable alternatives using the movement pattern, target, injury considerations, and your preferences. Pro, Pro+, and Founder Pass add advanced environment-aware selection using confirmed equipment and training-space context. Free members can browse the exercise library, but active-workout intelligent replacement is a membership feature.

TrainingDoes ForgeIt support athletic performance training?

Yes. Every member can access the exercise foundation and basic session generation. Paid intelligence can use performance focuses such as power, speed, agility, endurance, and sport performance more deeply during planning. Pro, Pro+, and Founder Pass can also combine those priorities with advanced recovery and environment-aware exercise selection.

CardioWhat happens if I continue beyond a suggested cardio duration?

Tracking continues until you finish the activity. The suggested duration is a target, not a countdown that stops data collection. Distance, time, route, and supported metrics continue to update.

CardioWhy does ForgeIt request location access?

Location is used for outdoor route tracking, route-aware context, and optional live safety features. ForgeIt should request the permission only when a feature needs it, and you can change access in your device settings.

Health & recoveryHow does an injury or recovery check-in affect training?

Available recovery and safety behavior depends on your membership. Free includes the performance foundation and basic generation. Lite adds full readiness check-ins and deeper progression. Pro, Pro+, and Founder Pass add advanced recovery, behavior, and injury intelligence that can reduce load, avoid unsuitable movements, change exercise selection, or recommend recovery. ForgeIt does not diagnose or replace clinical care.

Health & recoveryWhat is FiComeback?

FiComeback helps you return after time away without treating the gap as failure. It can reduce initial demand and rebuild progression from your current capacity instead of forcing the previous plan.

Privacy & safetyWho can see my FiGuardian live location?

Only the trusted contacts you deliberately share an active safety link with. Access is time-limited, can be revoked, and ends with the applicable session or expiry policy.

Privacy & safetyDoes Tag-Along share my private performance data?

No. Tag-Along shares the session experience while keeping personal loads, recovery, injuries, pace, and progression private. Each participant receives their own prescription.

Privacy & safetyHow do I request account or data deletion?

Use the deletion controls available in your account settings. If you cannot access your account, contact support from the email associated with it so the request can be securely verified.

MembershipsWhat is included with Founder Pass?

Founder Pass includes the eligible Lite and Pro capabilities, future advanced intelligence included under the offer, permanent Founder recognition, and the benefits stated at purchase. Availability is limited.

MembershipsWhich intelligence features require a membership?

Free provides strength and cardio logging, the exercise library, calisthenics progression, intelligent warm-ups, basic session generation, targets, PRs, and shareable summaries. Lite adds full readiness check-ins, Splits Sequence progression, custom sessions, active-workout exercise replacement, achievements, complete history, and expanded progress intelligence. Pro and Pro+ add full adaptive progression, advanced recovery, behavior and injury intelligence, environment-aware selection, FiVision, and predictive intelligence. Founder Pass includes the eligible paid intelligence described in its lifetime offer.

MembershipsWill a website purchase appear in the mobile app?

Yes, after payment is verified against your ForgeIt account. Sign in to the mobile app with the same account. If access does not update, contact support with the purchase reference and never send full payment-card details.

Still need help?

Tell us what happened.

Include your device, app version, what you expected, and what appeared instead. Never include passwords, full payment-card details, or private health records.

Email support